Shipping policy

  1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.

  1. Shipping Methods and Costs

We offer several shipping options for your convenience:

  • National Standard Shipping: Delivery in 2–5 business days. Cost: €6.50
  • European Union Standard Shipping: Delivery in 4–10 business days. Cost: €15.00
  • International Standard Shipping: Delivery in 7–14 business days. Cost: €25.00
  • Free Shipping: For orders over €200, we offer free standard shipping.
  1. Shipping Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can monitor the status of your shipment in real-time.

  1. Shipping Zones

We ship both nationally and internationally. Delivery times may vary depending on the location:

  • National Shipping: 5–7 business days.
  • International Shipping: 7–14 business days (delivery times may vary depending on the destination and local customs).
  1. Taxes and Import Fees

International orders may be subject to taxes, duties, and import fees applied once the order arrives in your country. These charges are the responsibility of the customer and vary by country.

  1. Shipping Issues

If you experience any issues with your shipment, please contact us at [support email] with your order number and a description of the problem. We will do our best to resolve the situation quickly and satisfactorily.

  1. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible at anathemarideout@protonmail.com. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once the order has been processed and shipped.

  1. Shipping to Incorrect Addresses

Please ensure that you provide a correct and complete shipping address. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.

  1. Undeliverable Items

If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Re-shipping costs will be the responsibility of the customer.

  1. Contact Us

If you have any questions about our shipping policy, feel free to contact us at conscious@anathemaclothing.com. We are here to help and ensure you have the best shopping experience possible.